A NEYLAND woman is calling on concert venues and organisers to do more for disabled people.

Jessica Hatchett, who has cerebral palsy, recently attempted to buy tickets to see Ed Sheeran at the Principality Stadium in Cardiff.

As a wheelchair user, Jessica was unable to book tickets through the firm’s website, and despite spending hours on hold was unable to get through to an operator on Ticketmaster’s phone line.

Jessica has since launched a campaign to get better access to live music for disabled fans.

"When you have just one number you can dial and no other options, you can't go online and book, that is your only way of trying,” she said.

"You keep trying, keep trying and keep trying and it gets frustrating because I had relatives who could go online and book tickets in 20 minutes or so whereas there were people waiting seven hours and getting absolutely nowhere."

Jessica’s Change Your Tune petition has so far been signed by more than 350 people, and she has also appeared on BBC News, and Radio Wales.

“It’s not about Ed Sheeran personally,” said Jessica.

“That just happened to be the one I wanted to go to.

“The Principality Stadium has a capacity of more than 74,000, and less than 500 wheel chair spaced.

“That’s less than one per cent, and when you consider that one is four people is thought to have a disability - albeit not all wheelchair users - in 2017 this just isn't good enough.”

Jessica has addressed her petition to the Prime Minister Theresa May, opposition leader Jeremy Corbyn, Minister for Disabled People, Work and Health Penny Mordaunt, and the chief executives of Ticketmaster and Live Nation.

A Ticketmaster spokesman said: "We're very sorry to any fans that had issues getting through on our accessible bookings line for Ed Sheeran's Divide tour.

"Our team speaks to each customer personally to identify their particular requirements and we pride ourselves on the service we provide fans.

"We are very disappointed that some felt let down in this instance, but we saw unprecedented demand for Ed, who broke all records in Ticketmaster UK's history.

"A huge number of the general public also called the accessibility line, resulting in extra delays."

To sign the petition, click here or follow @cytcampaign on Twitter.