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Council accused of making misleading statements and playing down seriousness of child safeguarding issues

The Welsh Government Education Minister has slammed the way Pembrokeshire County Council has responded to two damning reports.

Last week the council's safeguarding of children and young people was labelled not fit for purpose.

The council was also accused of putting its reputation before the safety of children.

Now Education Minister Leighton Andrews has strongly criticised the council's response to the reports.

In a letter to council leader John Davies, Mr Andrews accuses the council of making misleading statements and of trying to play down the seriousness of the issues.

Mr Andrews said: "We continue to have serious concerns regarding Pembrokeshire County Council's approach to safeguarding children and young people.

"A number of issues stand out. You have assured us and the Ministerial Advisoty Board that you take these matters very seriously, but you, your officers, and elected members appear to us to have taken steps to play down the seriousness of the issues."

The Minister's letter is set out in full below.

Minister's letter in full:

"We continue to have serious concerns regarding Pembrokeshire County Council’s approach to safeguarding children and young people.

As we explained in our telephone conversation with you on the 19 August, you met with our officials and the Ministerial Advisory Board (MAB) on 18 August where these issues were explored in detail.

A number of issues stand out. You have assured us and the MAB that you take these matters very seriously, but you, your officers, and elected members appear to us to have taken steps to play down the seriousness of the issues.

We are particularly concerned about some of the statements that have been made in the media, including: • “No harm came to these children, to say that it was luck is not right”

Councillor Huw George, BBC Online, 12 August 2011 • When you read the report, and it has been recognised, it is about the potential of harm, rather than actual harm.

Councillor John Davies, BBC Good Evening Wales, 12 August 2011.

These and other statements, in the media, to the MAB, and to Ministers all point to a lack of appreciation of the gravity of the position.

Amongst the cases, there are examples where children and young people have been put at risk as a direct result of the action or lack of action by the local authority.

The gravity of the circumstances of some of these cases must be recognised by you and the elected members of the authority.

They involve serious cases of children being harmed as a result of actions taken by staff employed in schools and by the authority.

For this reason the inspectorates have repeatedly asked your authority to review the management and handling of these cases to ensure that all the necessary action has been taken.

"Your authority has demonstrated a lack of rigour and urgency in undertaking this work, as evidenced by the fact that it was not until the inspectors started to point out some of the issues that your authority even realised that there was a problem.

Even then, in one case inspectors had to refer back to your officers four times before all the action that was needed was taken.

Furthermore, it took two and half weeks for your authority to share the necessary information with Dyfed Powys police after being asked to give these cases urgent consideration by the inspectorates. As you are aware, Dyfed Powys police are currently considering a number of issues.

Other statements in the media are misleading. The press notice issued by Pembrokeshire County Council following the publication of CSSIW and Estyn’s joint investigation report states that “the Council has acquired the services of Mr David Hopkins, former Director of Education with Caerphilly County Borough Council; Mr Phil Hodgson, Chairman of the Welsh Safeguarding Children National Forum and a former Director of Social Services with Blaenau Gwent County Borough Council plus a third independent expert.”

This was untrue. Your authority had not acquired the services of either Mr Hopkins or Mr Hodgson.

The seriousness of these cases has been minimised. Pembrokeshire’s Chief Executive told the Deputy Minister for Children and Social Services and Welsh Government officials at the meeting on 9 August that some of the cases were ‘minor and were dealt with at the time to the satisfaction of everyone, including the parents’.

A school’s actions in providing false information in a reference, stating a teacher had resigned, when in fact she had been dismissed, were excused by the fact that the former teacher was not applying to work with children.

Councillor George incorrectly said, in his interview on BBC Good Morning Wales on 13 August, that school staff, in providing the reference, had not lied, but had simply omitted information.

This lack of acceptance of serious flaws in HR processes is extremely worrying. It is made worse by the results following the inspectorates’ direction to your authority to confirm the position on references and up to date CRB checks on staff potentially working with children during the summer holiday period.

This revealed that over 9% of these staff either did not have the required CRB check or written references in place.

In some cases, action has been taken only when this has been prompted by Welsh Ministers and their officials. A helpline for parents was set up only following direction by Welsh Ministers and no pro-active action was taken to contact parents directly; links to neither the CSSIW and Estyn joint investigation report nor the Estyn inspection report appeared on Pembrokeshire’s website until this was suggested by the MAB.

We are concerned about levels of transparency. We were surprised to learn that inspection reports do not routinely go before Council.

We understand that the last time this happened was in 2001, when the adverse Social Care report was brought to Council. The failure to provide a link on Pembrokeshire’s website to the CSSIW / Estyn joint investigation report and the Estyn inspection report made it difficult for parents to understand the reason for the helpline.

Meetings between Cabinet and officers are informal and, since minutes are not taken, there is no audit trail of decisions.

The lack of challenge of officers by Cabinet is unusual. It is insufficient to state that the constitution delegates operational matters to officers.

Council should have a strategic overview and must provide direction and challenge to its officers, and you must accept that your role as Leader is to ensure this happens.

We are copying this letter to Assembly Members.

Yours sincerely, Leighton Andrews, Minister for Education and Skills Deputy Minister for Children and Social Services."

Comments(14)

hayleyswood says...
3:56pm Wed 24 Aug 11

So when are members of the public going to see the full detailed report?

hayleyswood says...
4:06pm Wed 24 Aug 11

Off with their heads!!!!!

indeview says...
5:36pm Wed 24 Aug 11

Go to Cssiw website for the joint report and that of Estyn for the education report.

There are links on PCC's web-site.

The Cssiw 2009 report on both childrens and adult social services is also available on Cssiw. This contains the revelation that the Older Persons Overview and Scrutiny Committee is underdeveloped and this was recognised by the Authority.I have not been able to see that this report was ever reported formally to Cabinet the relevant over view committees or full council.
To what extent did the secondment of the Director of Social Services for 50% of his time to Hywel Dda health Authority from I think April 2009, mean that he could not properly fulfil his Council role? Who authorised this?

quentin says...
6:54pm Wed 24 Aug 11

I am beginning to think that there are too many people on both sides of the argument who are in denial of the facts. Leighton Andrews AM seems also to be blinkered with regard to the standard of education in Wales. This whole set up doesn't augur well for the future. Too many people in the wrong jobs it seems to me.

quentin says...
9:51pm Wed 24 Aug 11

Sorry; didn't mean to post this 3 times! The secure password was'nt accepted twice.

Hyper-injunctions says...
10:01pm Wed 24 Aug 11

This isn't about education standards in the strictest sense though, its more serious than that. I've read the estyn report and was truly aghast at what I was reading. Regardless of the political impact that seems to be PCC's first concern, the actual detail of 'how' children were not adequately 'safeguarded' cannot be understated. Huw George, despite his 'experience' in the press (he's on most pages of the WT) should not have made his remarks about how many kids there are in schools etc and how that indicated that there wasn't much of a problem really.
The worrying thing is that if this is how the council react to cases of abuse that are 'known about', how on earth can they expect us to believe that given the exact same circumstances, in cases that are INEVITABLY happening right now, that their 'failures' now won't be repeated again and again.

PCC are still not accepting this report and seem to be doing exactly what the report accuses them of, ie. protecting their reputations instead of protecting children. The shame.

Hyper-injunctions says...
10:03pm Wed 24 Aug 11

This web page is crap.

verification word= site wear, oh the irony

Hyper-injunctions says...
10:05pm Wed 24 Aug 11

quentin wrote:
Sorry; didn't mean to post this 3 times! The secure password was'nt accepted twice.
and me

indeview says...
8:07am Thu 25 Aug 11

Having just seen The Leader's response to the Minister's letter on the BBC News web-site, it does seem that he is concentrating on defending the Council, that is his Cabinet and Chief Officers, rather than focusing on correcting substantive faults.

neil p says...
8:40am Thu 25 Aug 11

bbc web-site Mr Davies said

"There are a number of administrative procedures and processes which require improvement, some of which we have already put in place. Others will take a little longer and we are working on them."

The procedures already in place will be "putting fingers in ears while shouting la la la la", and the others that take a little longer and will be promotions and pay raises when someone eventually comes up with an action (give enough monkeys enough typewriters)that should have been implemented years ago.

hayleyswood says...
2:40pm Thu 25 Aug 11

indeview wrote:
Go to Cssiw website for the joint report and that of Estyn for the education report. There are links on PCC's web-site. The Cssiw 2009 report on both childrens and adult social services is also available on Cssiw. This contains the revelation that the Older Persons Overview and Scrutiny Committee is underdeveloped and this was recognised by the Authority.I have not been able to see that this report was ever reported formally to Cabinet the relevant over view committees or full council. To what extent did the secondment of the Director of Social Services for 50% of his time to Hywel Dda health Authority from I think April 2009, mean that he could not properly fulfil his Council role? Who authorised this?
Thanks Indeview I have read these reports where I believe details have been omitted pending the police investigation on "serious cases of children being harmed as a result of actions taken by staff employed in schools and by the authority".
I still cannot believe how the authority is continuing to pour out to the public a positive spin on these serious issues and criticise Estyn who may I add are inspecting these organisations using an even more rigorous criteria... even though there is ample prior notice of their visits. It seems to me that the authority have indeed 'rested on their laurels' with regard to past inspections and have done nothing to improve on this so called success!

taffytubby says...
5:43pm Fri 26 Aug 11

PCC members seems to cling on to their jobs better than a limpet clings to a rock. They are useless and self serving. Time for a serious rooting out of the selfish cancer of inept vain parasites in PCC. If they can't protect the welfare of children in Pembrokeshire's schools for fear of the embarrassment of public scrutiny then they are not fit to represen the good and decent citizens of our county. A fire upon them.

taffytubby says...
5:44pm Fri 26 Aug 11

PCC members seems to cling on to their jobs better than a limpet clings to a rock. They are useless and self serving. Time for a serious rooting out of the selfish cancer of inept vain parasites in PCC. If they can't protect the welfare of children in Pembrokeshire's schools for fear of the embarrassment of public scrutiny then they are not fit to represen the good and decent citizens of our county. A fire upon them.

Sue T/K says...
1:01pm Thu 1 Sep 11

Can't believe all this. I was sacked from ppc education dept in jan 2006 after whistle blowing on my line manager in the youth service. I brought a list of allegations from various colleagues against the same employee, just before Easter 2005. I witnessed his behaviour and in my opinion, despite not being an expert, all the indicators were there for an adult involved in grooming and abusing young children. The council found him guilty of 5 cases of 'inappropriate behaviour with children' and the whole matter was brushed under the carpet. I was sacked for 2 reasons: for refusing to partake in mediation with him to settle our 'differences', as our differences would not be settled other than by his resignation/sacking - the man was/is in my opinion a danger to children; and secondly, for refusing to work alongside him if I returned to work. I was made to feel like the like the one at fault. At the onset of the complaint, my name was disclosed to the employee and he made my working life hell for several weeks before I was unable to face him any more. After the event I learnt that not only had he not been dealt with appropriately by pcc but he had been given MORE autonomy to work 1-2-1 with children in the county. I was so disheartened with the UK that I left the country for 2 years. This same man has only now been suspended, and that is only due to outside agencies forcing pcc's hand. The ONLY concern pcc had regarding the matter in 2005 was keeping the whole thing as quiet as possible to protect the 'good names' of the council and of the ed dept/council hierarchy. Child protection appeared to be a minor concern. So to those now feigning concern including Cllr. John Davies who states that the well-being of children 'is now and always has been' a priority of pcc - CHECK YOUR RECORDS and tell me why you allowed this to continue for 6 years longer than necessary.

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