IN the Western Telegraph issue dated Wednesday, September 25, it is reported that Hywel Dda Health Authority has introduced a new outpatient appointment booking system as already introduced in other parts of the UK.
This would seem to be a welcome development by the Board, but the reality is far from that.
My wife’s appointment for October 8 was recently cancelled, and we were informed that her new appointment date would be on January 14, 2020.
A telephone call to the Patient Concern Centre was unanswered so we left a recorded message which to date is still unanswered.
Is this yet another example of the failure of the Board especially for people in Pembrokeshire?
JOHN COLE,
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