Unsung heroes are in the spotlight for the crucial role they play every day.
Volunteers across Wales are being celebrated this Volunteers’ Week, taking place from June 1 to 7, for their contributions to patient care through the Welsh Ambulance Service.
Lee Brooks, executive director of operations at the Welsh Ambulance Service, said: "Volunteers are a vital part of the Welsh Ambulance Service and their dedication and commitment benefits thousands of patients across Wales each and every year."
Volunteering roles with the service include community first responders, community welfare responders, and drivers.
Among those being recognised is Brian Goodman, a 61-year-old volunteer driver from Saundersfoot who joined the Volunteer Car Service (VCS) after retiring from a 36-year career in distribution.
Mr Goodman said: "I needed something to do because I was still young enough to work.
"To be honest, it’s one of the best things I’ve done.
"I didn’t realise what I would get out of it, meeting so many different people from different backgrounds."
Volunteer drivers use their own cars to transport patients to and from medical appointments, including renal dialysis, oncology, and outpatient visits.
In 2025/26, volunteers completed nearly 47,000 journeys, covering more than 1.3 million miles.
Community first responders, also trained by the Welsh Ambulance Service, attend 999 calls in their areas to provide crucial first-aid support.
In 2025/26, responders across Wales attended more than 10,000 emergencies.
Community welfare responders are also volunteers who assist in non-life-threatening situations by providing real-time patient observations to control rooms.
Jennifer Wilson, national volunteer manager, said: "This Volunteers’ Week we’re celebrating and thanking those across Wales who make invaluable contributions to their communities.
"Volunteers play a vital role in supporting the Trust, offering their time, skills, and compassion to strengthen patient care."
To learn more about volunteering roles, visit the Welsh Ambulance Services University NHS Trust website.
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