'Failings' in hospital care admitted after retired motor trader Malcolm Green dies

Malcolm Green MBE who died in June after surgery for cancer

Malcolm Green MBE who died in June after surgery for cancer

First published in County News
Last updated
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HYWEL DDA Health Board has apologised for failures in the care of a well-known retired motor trader who died after surgery at Withybush Hospital in June last year.

The family of Malcolm Green MBE called for an investigation after the 82-year-old died following treatment for cancer.

Withybush Hospital bosses admitted “avoidable and unacceptable delays” to the surgery, prior to the charity fundraiser’s death and a health board investigation found there were failures.

A letter of apology was sent to Mr Green’s widow, Janet, at the request of his sons John and Martin, but the family say this has been a cause of further distress.

The family say the letter showed insensitivity and “institutional complacency” as it was not signed by the chief executive Trevor Purt himself, but on his behalf by a member of his office.

The letter to Mrs Green states: “I very much regret that the Health Board failed to respond to your husband’s deteriorating condition and that there was an unacceptable delay in performing the surgery.

“I am so sorry for these failings and for the devastating outcome that this has had on you and your family. A number of recommended actions are being undertaken, which will be shared across the Health Board.”

Mr Green’s son John said: “Our issue is that this letter, which was so important to our mum, a personal letter which should help move this sad incident nearer to closure, was not signed by Trevor Purt. No chief executive can be too busy to sign a letter.”

A Hywel Dda Health Board spokesman said: “Mr Purt and the Health Board sincerely apologises to the family of Mr Green and offer deepest sympathies to them.

“The Health Board acknowledges there were failings in the level of care Mr Green received and the Health Board has carried out a full internal investigation. Actions have been taken to ensure that these failings do not happen again and these lessons will be shared widely across the Health Board.

“Mr Purt took this case very seriously but was absent from the Health Board at the time the letter was sent and the Health Board felt they could not delay the sending of this letter and therefore he asked another senior director to sign the letter on his behalf. He apologies for any further upset this has caused.”

An inquest into Mr Green’s death was opened and adjourned last year and has not yet been heard.

Comments (4)

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9:21am Wed 6 Mar 13

sdavies311 says...

This is such a sad story, but some how doe not surprise me. When visiting a friend I was appalled to find that while she was bed bound, they left her food on her table which was away from the bed and when they returned and it had not been eaten they removed the food and she was starving! Also when the physio's came to work with her to help her get mobile enough to go home, they left her on the cold floor, because she did not have the strength or the energy to pick herself up and get herself onto the bed. she was aided by one of the food ladies who moved her wheelchair so she could use it as leverage to get back onto the bed!
Hospitals should stop taking in more patients and send them to the closest available hospital if they are full and unable to care for the needs of their patients! It is disgusting and to think I was proud of being born in this hospital!
This is such a sad story, but some how doe not surprise me. When visiting a friend I was appalled to find that while she was bed bound, they left her food on her table which was away from the bed and when they returned and it had not been eaten they removed the food and she was starving! Also when the physio's came to work with her to help her get mobile enough to go home, they left her on the cold floor, because she did not have the strength or the energy to pick herself up and get herself onto the bed. she was aided by one of the food ladies who moved her wheelchair so she could use it as leverage to get back onto the bed! Hospitals should stop taking in more patients and send them to the closest available hospital if they are full and unable to care for the needs of their patients! It is disgusting and to think I was proud of being born in this hospital! sdavies311
  • Score: 0

12:57pm Wed 6 Mar 13

Tina2 says...

When will hospital workers realise that the patients welfare must come first.
When will hospital workers realise that the patients welfare must come first. Tina2
  • Score: 0

9:23am Sat 9 Mar 13

k_j_maynard says...

We had a massive delay for a friend's cancer surgery, and it ended with none, and the inevitable, as they got too weak. It still may not have ended well but was very distressing for all at an already upsetting time. It came down to money and Carmarthen and H'west hospitals not communicating. The staff on the wards were excellent and just as frustrated as us.
We had a massive delay for a friend's cancer surgery, and it ended with none, and the inevitable, as they got too weak. It still may not have ended well but was very distressing for all at an already upsetting time. It came down to money and Carmarthen and H'west hospitals not communicating. The staff on the wards were excellent and just as frustrated as us. k_j_maynard
  • Score: 0

2:21pm Sat 9 Mar 13

Tina2 says...

k_j_maynard wrote:
We had a massive delay for a friend's cancer surgery, and it ended with none, and the inevitable, as they got too weak. It still may not have ended well but was very distressing for all at an already upsetting time. It came down to money and Carmarthen and H'west hospitals not communicating. The staff on the wards were excellent and just as frustrated as us.
Disgusting that is one form of surgery that must never be put back for trivial reasons.
[quote][p][bold]k_j_maynard[/bold] wrote: We had a massive delay for a friend's cancer surgery, and it ended with none, and the inevitable, as they got too weak. It still may not have ended well but was very distressing for all at an already upsetting time. It came down to money and Carmarthen and H'west hospitals not communicating. The staff on the wards were excellent and just as frustrated as us.[/p][/quote]Disgusting that is one form of surgery that must never be put back for trivial reasons. Tina2
  • Score: 0

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